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| After you received your item, you found it was damaged. How should you resolve the problem?
1, if the item was damaged during shipping, you can claim the compensation from the shipping company or reject to sign the parcel. 2, if the item itself is defective, you should contact us first via online chat or email, and we would work out a reasonable solution for you; and sometime maybe we need you to take photos or video for the item. |
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