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  • ePathChina has a more preferential price than other manufactuers, service and products are not bad, however, shipping is sometimes slow by airmail. But they explained that postal mail is always like that because they are cheap. DHL is always fast though. Hope to deal with them again !

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  • Frequently Asked Questions of Drop Shipping

  • The frequently asked questions of drop shipping are as below:
    Drop shipping is available in ePathChina. Every customer of ePathChina can drop ship your order products directly from China to your worldwide customers with no additional charges. Drop shipping -- good choice of eBay seller!

    1. Which countries can you ship to?
    Here, we can ship to worldwide country. If your country is served by any courier such as EMS, DHL, UPS, or Air Mail, we assure the products can be sent to you.

    2. Can you send order packages to my customers directly?
    Yes. Please provide us the postal address of your customer, and then we will send the products to the provided postal address directly.

    3. Can you provide order invoices?
    Yes, we can provide you commercial invoices according to your requirements.

    4. If drop ship, will you contact my customer directly?
    We will not contact your customers directly unless get your permission, and we will not include any information about us along with the order package when dropshipping the package. We ensure you that your customer will not see any information that you do not want them to see. Here, we sincerely wish to make a long-term cooperation with you in the future and make mutual benefits.

    5. Can you label the order package and commercial invoice with my own contact information?
    Yes, we can do this. Please provide your detailed contact information and we will write it on the shipping parcels.

    6. Which shipping methods can you accept?
    Usually, we can provide EMS, DHL, UPS, and Air Mail as our shipping methods to worldwide countries.

    7. How long does delivery take?
    After confirming your payment, we will send out your order package within 3 working days. And the delivery time to your country is about 5-12days that depends on the shipping destination and the shipping way you chose.

    8. Can I trace my order package?
    After shipping we will send its tracking number to you in the second day, you could track it online.

    9. If encounter any delivery problem, how to process it?
    If encounter any delivery problem, we will consult with the courier and you.

    10. How is the after service for ordering products of drop shipping?
    If your customers have any using problem about the products which bought from ePathChina, please consult with your customer first and feedback to us, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most cases. If confirmed to have no problem, you have no need to return it back to us. If confirmed any irremediable problem with the goods, we will suggest you to return them to us for repairing or a replacement. Any results, please inform your customers.

    All of our products are guaranteed for 1-year warranty.



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