Shipping Methods :
Usually, ePathChina can provide following shipping method options: DHL, UPS, EMS and Hong Kong Air Mail.
Delivery Time :
Usually, after we confirm the payment of your order products, we will ship out your order products package within 3 business days. Then the shipping delivery time to your door is about 5-12days which depend on your selected delivery way and shipping destination.
Delivery safe :
Shipping is trackable online and insured. When we ship out your order package, we will send you online tracking number. In case of lost or missend package, we will investigate it and help you to make possible insurance claims, and we will also base on the instance to consider the resend or refund to you.
Refund Tip of Returned Order :
Refunds can be made via Paypal.
When receive request or confirmation of faulty goods, we will complete the payment refund within 5 business days.
In the case of faulty products returned, a full refund include original purchased products cost and shipping cost can be made which depend the conditions as below:
- The customer should consult and confirm with www.ePathChina.com about the possible faulty products and get a return products permit.
- The products have been received by www.ePathChina.com with a properly completed returns.
- The returned product items have been confirmed by the www.ePathChina.com test team as faulty, defective, or unacceptable quality.
- If part of an order products is being returned, then the refunded delivery cost will be calculated by www.ePathChina.com according to the percentage of the overall original order.
Return Address:
Name: Wentao Huang
Address: Room 701, Building 12#, Cuiyuan, Minle, Longhua, Shenzhen, Guangdong, China
Post Code: 518131
Tel: +86-755-28099290
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