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 When will you ship after placing the order and making payment? 

We will arrange for all orders completed before 5 pm on the same day to be shipped on the same day.

(Except for special holidays or situations with high activity levels)

We will try our best to arrange shipment within 48 hours. Please pay attention to our store's announcement when we do not ship during holidays.

Can we switch to other courier and logistics services? 

Our store defaults to sending through Zhongtong Express, which has strong timeliness ;
If you need to change other express delivery and logistics, please contact the online customer service for confirmation.

 What should I do if I take the wrong order, double booking, or don't want it anymore? 

Don't panic for now. Our store has been certified by the merchant and supports a seven day no reason return and exchange policy. As long as it does not affect secondary sales, please contact customer service to confirm and approve the return and exchange. It won't affect your happy shopping experience.

 What should I do if I find that I haven't received my package after purchasing it for several days? 

Under normal circumstances, it takes 1-2 days to receive the goods within Guangdong Province, while it takes 3-5 days in other regions;
For example, Xinjiang, Xizang, Gansu, Ningxia, Qinghai and Inner Mongolia take about 5 to 7 days.
You can check or consult our customer service on the official websites of courier and logistics companies for specific information.